We DO things Differently
DCA's approach is unique in the industy. We recognize that each client's operation is different, so rather than force you to fit into a predefined, off-the-shelf system, we tailor our existing integrated solution to fit your business rules and operations. Our business modle is just as unique, with no implementation fee, no long-term contracts, scalable pricing and no monthly minimum.
DCA’s system helps you quickly reduce costs and improve your bottom line. Our system also provides powerful tools to manage revenue assurance and margin analysis, protecting your bottom line.
Single Integrated System
With DCA’s integrated system, you can manage the most important parts of your business in one place at any time including Customer Care, Reporting, Tracking, Billing and Invoicing and much more.
We understand that your business is unique. Along with DCA’s system and functionality you will enjoy, we also create customized processes and applications specific to the needs of your Company.
Constant and secure access lets you manage your data and business from anywhere, anytime. Our Data Center gives you the redundancy, security, and availability that you need to stay ahead.
DCA Services provides industry leading back office automation systems to all segments of the Telecommunications industry. Since 1986, DCA has helped its clients reduce costs, enhance revenue, manage product and customer portfolios, and provide efficient back office operations. DCA’s integrated solution encompasses the entire spectrum of back office functions, and includes a comprehensive suite of reporting tools to proactively manage every aspect of a client’s business.
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A customer base acquisition-in-progress was suddenly disrupted by the bankruptcy of the seller. The transaction had just closed, and the buyer was working on the transition when an unexpected bankruptcy was filed. The chaos created by departing employees, emptying desks and shut-off phone lines stopped the transition process. Unpaid vendors unwilling to release the customer base data[…]
DCA Services will be at INCOMPAS on October 23-25, 2016 in Dallas, TX. Email us for more information or come by and see us to discover what DCA Services can do for your Billing and Operations software needs! See us at INCOMPAS 2016! Oct. 23-25. Dallas, TX
A telecom reseller developed a business plan calling for aggressive international growth, but had no in-house capability to support multi-language or non-US Dollar currency invoicing. Wanting to focus all its resources and investment on sales, the company turned to DCA to provide the multi-language, multi-currency billing support it needed. After identifying the target populations, and[…]
DCA Makes Customer Base Transition Easy and Transparent Newly acquired customer base is moved to new systems invisibly Situation After acquiring a new customer base from a distressed competitor, the purchaser needed to move the base to new systems but wanted to minimize the disruption and attrition usually associated with such transitions. Typically such[…]
Due to the business failure of a large VoIP company, a DCA customer had an opportunity for rapid growth. Fast growth is always a huge challenge, but in this case the window of opportunity was exceptionally short, measured in days instead of weeks or months. Surrounded by other competitors equally interested in grabbing new subscribers,[…]
DCA’s approach is unique in the industry. We recognize that each client’s operation is different. Rather than force you to fit into a predefined, off-the-shelf system, we tailor our existing integrated solution to fit your business rules and operations. Our business model is just as unique, with no implementation fee, no long-term contracts, scalable pricing[…]
DCA Services will be at Channel Partners March 16-18 in Las Vegas (Booth 735). Email us for more information or come by and see us to discover what DCA Services can do for your Billing and Operations software needs! Channel Partners Las Vegas is the gathering place for the technology services community. Each year thousands[…]
Happy New Year From DCA Services! DCA Services would like to wish all of our Colleagues and Clients a very Happy New Year! The start of 2016 marks our 30th anniversary since our founding in 1986. Over the past 30 years, DCA has provided customized billing and back office services to all segments of the[…]
DCA Services will be at Comptel in San Francisco at the Marriott Marquis. We will be in booth 214 on Sunday October 18th through Wednesday October 21st, 2015. For more information or to schedule a meeting, please contact us at 1-877-DCA-BILL ( 1-877-322-2455 ) or firstname.lastname@example.org. We hope to see you there.
Oklahoma-based USA Digital Communications has chosen DCA Services to provide a new BSS/OSS solution. The company is using DCA’s hosted platform to meet its billing and customer care needs. USA Digital also implemented DCA’s online customer portal to improve the customer experience and provide a reduction in administration and service costs. “USA Digital selected DCA[…]