Your billing system is one of the most important components of your business—affecting your cash flow, your marketing efforts and, most important, your relationship with your customers.
In today’s competitive telecommunications market, you need a billing system that will generate an accurate, well-presented bill in a matter of hours, not days, and that will accommodate the variety of products and services you offer. When you need a system that does it all, DCA Billing is your solution.

Speed
At DCA Services, we know that the faster your billing reaches your customers, the faster you get your money. Our expertise in delivering state-of-the-art technology enables us to offer our 24-Hour Ironclad Guarantee—our promise to you that your billing will be out in 24 hours or you don’t pay for that month’s billing.

Accuracy
Knowing that speed is nothing without accuracy, we study every aspect of your billing, pinpointing the small errors that can cause major problems down the road. Our system contains extensive checks and balances before your billing goes out. We do not sacrifice accuracy for speed.

Flexibility
Today’s telecommunications companies demand systems that are fast, accurate and flexible—and DCA delivers! Our billing system allows you to select the tools that are right for you.

Our flexibility doesn’t stop there. Realizing that each client we serve is unique, we’ve designed our invoice to be flexible as well. Each invoice can be tailored to your specifications, displaying your multiple billed products and applying your own logo and unique invoice design, so you can easily differentiate yourself from your competition.

True convergence
You can offer your customers a simple, convenient solution for more than just their telecom needs when you choose DCA Billing. Our convergent platform allows you to offer customers a variety of products and services—long distance, local, data, Internet, IP telephony, VoIP, utilities, and much more —all on one bill! Increasing your product offerings to your customers means a boost in your total revenue, a greater customer dependence on you for service, and a corresponding decrease in customer churn.

What about capacity?
If your business is undergoing some growing pains, DCA Billing is your solution. We deliver a system with a capacity fit for every client—whether you process one million calls per month or one million calls per hour. In short, we offer you a scalable solution you won’t outgrow.

Control
DCA Billing allows you to maintain as much or as little control and visibility over your billing process—whatever fits your comfort zone. With DCA Billing, you will review all reports, double check the numbers and approve the process before we send anything to your end-users. Our system is so streamlined, you’ll think the processes are running on a system in your own building!

Your confidentiality is assured
At DCA Services, we know that maintaining confidentiality for your business and your clients’ information is a top priority. We take added measures to assure the integrity of the data you provide us by operating data systems and facilities that are tightly secured and well-maintained.

You can be confident that we treat your data as if it were our own.

Features of DCA Billing include:
   • Rejected call reporting
   • Previously billed call check, going back through three months of traffic
   • Flexibility to handle any product/service mix, rate plan, payment method
   • Duplicate call check
   • Full and detailed reporting--both DCA-developed and customer-driven
   • Trending and analysis
   • Customized, client-specific invoices
   • Fully modular billing platform--lends itself to customization
   • High speed, high volume rating and processing engine
   • Client-server
   • Windows NT™ based
   • True convergence
   • 24-Hour Ironclad Guarantee