DCA Services and Concretio Integrate Solutions for Matrix Telecom
(Naperville, IL August 25, 2008) Concretio and DCA Services went live Aug. 4 with the integration of their respective provisioning and billing solutions for Matrix Telecom. The integration provides a real-time interface that gives users instant order status updates from Matrix’s carriers and trading partners.

Russell Clarkson, CIO, Matrix Telecom, said, “One of our desires to work with DCA and Concretio was to reduce provisioning and order processing intervals and allow for immediate updates between the solutions.” Russell went on to say, “Our first goal of having the billing system being updated from provisioning has been achieved and we look forward to further efficiencies and speed from our vendors.”

Mike Bowman, Senior Director of IT and IS, DCA Services, said, “Having Concretio as the local gateway, and integrated to our workflow system, we’re able to provide automation to the local provisioning process, account creation and treatment of the accounts for Matrix. It was a pleasure working with both Concretio and Matrix and we look forward to a continuation of the relationship between both companies to provide quality products and services.”

John McManus, VP, said, “We enjoyed working with the knowledgeable staffs of both Matrix and DCA and it was a pleasure to be able to roll-out an integrated solution with very few issues in a very short amount of time.”

About Matrix Telecom, Inc
Matrix Telecom, Inc., operating as Matrix Business Technologies and Trinsic, Powered by Matrix, is an integrated telecommunications provider serving consumers and small and medium size businesses nationwide. Matrix is licensed as a facilities-based CLEC and Long Distance Provider in 49 states plus DC. It has 200 employees with headquarters in Dallas, TX and operations in Rochester, NY and Atmore, AL. (www.matrixbt.com). Matrix is owned by Platinum Equity, a global M&A&O® firm specializing in the merger, acquisition and operation of companies that provide services and solutions to customers in a broad range of business markets, including information technology, telecommunications, industrials, logistics, manufacturing, and entertainment distribution. Since its founding in 1995 by Tom Gores, Platinum Equity has completed more than 80 acquisitions with more than $27.5 billion in aggregate annual revenue at the time of acquisition. (www.platinumequity.com)

About DCA Services
DCA Services provides complete outsourced back office solutions to communications service providers. Since 1987, DCA has helped companies reduce costs, enhance revenue, protect cash flow and asset values, and improve customer satisfaction with one of the most innovative and flexible systems in the industry and strong dedication to client success. DCA’s integratedsystems and services support all aspects of wireline, wireless and VoIP operations including customer acquisition, provisioning, call center, customer care, billing, print and mail, payments, and lock box processing. DCA is a subsidiary of Platinum Equity. For more information, visit www.dcaservices.com or phone 405-951-9300.

About Concretio
Recognized as a leader in the telecom OSS market, offering proven provisioning and gateway solutions since 1997, Concretio has continued to evolve its product capabilities to address the changing needs of the competitive telecom market. With competitive carriers nationwide using Concretio’s provisioning gateway solutions TRS® On Demand have become the de facto standard for these types of services. Competitive carriers and VoIP providers can also take advantage of Concretio’s CompleteSuite® of OSS modules that enables the complete automation of On Net customer acquisition. Concretio is located along the high-tech corridor of Naperville, Illinois, a suburb of Chicago. More information is available at www.concretio.com.

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